• WHAT IS YOUR RETURN POLICY?

You have 14 days to return your item back to us for in store credit or you can exchange your item for another item.

https://www.journeyfive.com/pages/shipping-returns  (please refer to our return/exchange form policy and fill out the form) or you can email journeyfive.help@gmail.com

  • CAN YOU RETURN MY ONLINE ORDER IN STORE?
Yes you can. You will receive in store credit or you can exchange it for another item. 
  • CAN I USE MY GIFT CARD IN STORE and ONLINE?
Gift cards that you get online can be used for in store and online. If you buy a Gift card in Store you will only be able to use it in store. 
  • HOW DO I KNOW THIS PRODUCT WILL FIT ME?
In our descriptions please refer to our product details. We have measurements for a small. For other sizes add 1 inch to in size. Also in the descriptions will let you know what sizes we suggest and if we would recommend going up or down.
  • HOW TALL IS THE MODEL? 
All our models are 5"7-5"8 and wear a size small 
  • HOW DO I RETURN AN ITEM?
Please refer to our Return/Shipping Section. Be sure to print off the form on the website to include in your return. Items can be mailed in or brought into the store.
  • WHAT IF I BOUGHT YOUR PRODUCT ON A DIFFERENT PLATFORM, CAN I RETURN IT?
You will need to mail it back to our Office to be refunded or Bring in our Store to exchange. 
Journey Five 
88 N Fort Lane, Layton 
  • WHERE IS YOUR STORE LOCATED AND WHAT ARE THE HOURS?

Journey Five
88 N Fort Lane,
Layton UT

Mon-Sat 10-7pm

  • HOW DO I SEE YOUR NEW ARRIVALS?
You will want to sign up for our Newsletter. We have emails that go out every day with our new arrivals. We also post our daily deal on instagram @journeyfive
  • HOW DOES DEAL OF THE DAY WORK?
The item on the Deal of the Day is discount for 3 days or until the product sells out. After the 3 days the items go back to Regular price. 
  • WHERE ARE YOUR CLOTHES MADE?
We design a lot of our items and have items made in China, we also have manufactures in the USA who supply our items. . 
  • HOW DO I GET MONEY OR DISCOUNTS WHEN I TELL MY FRIENDS ABOUT YOU?
Sign up to be an affiliate. You will get special discounts and offers you can give to others and use for yourself.